Get in touch
Help with the app
Something not working, a question about your subscription, or a session that didn't behave. Tell us what happened and we'll sort it out.
Email supportsupport@socialock.app
Restaurants, events & teams
Phones-down dinners, conferences, offsites, classrooms, retreats. If you want SociaLock for a venue or a group, let's talk about what you have in mind.
Talk to usenterprise@socialock.app
Before you write
- Cancelling or refunds: subscriptions are billed by Apple. Cancel in Settings, then your name, then Subscriptions. Refunds are requested from Apple at reportaproblem.apple.com.
- Deleting your account: in the app, Settings, then Delete account. If you can't get into the app, email privacy@socialock.app with your username. Our Privacy Policy explains what deletion removes.
- Privacy questions or data requests: email privacy@socialock.app.